Contact
Talk to the PetBiz team
We answer support enquiries during Australian business hours, Monday to Friday.
Email support
support@petbiz.com.au — the fastest way to reach us for account questions and technical help.
In-app support requests
Once you have an account, raise a support request from inside PetBiz so we can see the business it relates to.
Insurance enquiries
Insurance questions are handled by the insurance partner you contact, and are separate from your PetBiz account.
A contact form that creates a tracked support request is part of the communications milestone and will replace these details once production email sending is configured.