Pricing
Free. Not a trial, not a starter tier.
PetBiz is an independent Australian platform. It doesn't cost much to run, the industry helps support it, and we love this industry — so we give it away free. If you'd ever like to contribute, you're welcome to.

PetBiz platform
$0 AUD / month
- Unlimited clients, pets and appointments
- Unlimited staff accounts
- Online booking page and directory listing
- Calendar, recurring bookings and run sheets
- Walk and grooming service reports with photos
- Forms, consents and e-signatures
- Safety checklists and incident management
- Invoicing with GST and prepaid packages
- Customer portal for your clients
- Business reporting and data export
What sits outside the platform
Card payments
Optional. If you connect Stripe, their standard processing fees apply. PetBiz adds nothing on top.
SMS messaging
Not enabled at launch. Email notifications are included and SMS will be clearly priced if it is ever added.
Insurance
Separate and entirely optional. You can request a quote from an insurance partner inside PetBiz, or never use that feature at all. PetBiz does not sell insurance or provide insurance advice.