Features
Everything you need to run the week, nothing you don't
PetBiz covers the full job: enquiry, booking, service delivery, customer updates, documentation, invoicing and rebooking.
Bookings and calendar
- A public booking page with your services, durations and prices
- Request-to-book or instant confirmation, controlled by your rules
- Day, week and staff calendar views designed for phones
- Recurring bookings for regular weekly walks
- Buffer times, travel gaps and daily capacity limits
- Cancellation windows and clear reschedule handling
Clients and pets
- Household client records with multiple contacts
- Pet profiles with breed, age, weight, feeding and toileting notes
- Vet details and emergency contacts on every pet
- Vaccination records with expiry reminders
- Behaviour and medical warnings shown before every job
- Document storage for consents and vet certificates
Service delivery
- Check-in and check-out on each appointment
- Optional location evidence for walks
- Walk reports covering toileting, behaviour, water and duration
- Grooming reports with before-and-after photos
- Pickup-ready notifications for salon clients
- Staff run sheets for the day ahead
Admin and money
- AUD invoices with configurable GST
- Receipts and manual payment recording
- Prepaid packages and remaining-visit balances
- Financial-year friendly reporting
- Exports of your own data whenever you want it
- Optional Stripe connection if you want online payment