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Free templates

Client forms & policies, done for you

Fill each form in online, then download a clean, print-ready PDF you can email to your client. No account needed — and members can save every form with their own logo on it.

Grooming & walking

New client & pet intake form

Capture owner, emergency contact, vet, health, behaviour and coat details once, so nobody is guessing on the day.

When to use it: Send it when a new client books, or hand it over ten minutes before their first appointment.

Fill out this form
Grooming

Grooming service agreement & consent

The client authorises the groom, accepts the realities of grooming and acknowledges your professional judgement clause.

When to use it: Sign once with every new client, and re-confirm when their dog's circumstances change.

Fill out this form
Grooming

Matting & humane de-matting acknowledgement

Records the coat condition on the day and the client's agreement that comfort comes before appearance.

When to use it: Complete it on the day, per visit, whenever matting is present.

Fill out this form
Grooming & walking

Cancellation & no-show policy

A clear notice window, fees and deposit terms — plus a short client-facing version you can display.

When to use it: Give it to new clients, display it at reception and link it in booking confirmations.

Fill out this form
Grooming & walking

Anxious or reactive dog handling consent

Assessment, muzzle and handling consent, two-person handling, and your right to stop the appointment safely.

When to use it: Complete it before the first appointment for any dog with a bite, snap or high-anxiety history.

Fill out this form
Grooming & walking

Photo & media release

Written permission to use before-and-after photos and video in your marketing.

When to use it: Sign once per client; it takes ten seconds and makes your marketing safe to publish.

Fill out this form
Dog walking

Dog walking service agreement

Walk type, key handling, transport, weather policy and payment terms for a dog walking client.

When to use it: Sign with every new walking client before the first walk.

Fill out this form
Dog walking

Off-lead & recall consent

Documents recall reliability, permitted areas and the client's acceptance of off-lead risk.

When to use it: Only after you have personally assessed the dog's recall — never on the first walk.

Fill out this form

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PetBiz members save completed forms against each client, drop their logo and business details into the header, and email the PDF link straight to the customer.

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These templates are general information for Australian pet businesses, not legal advice. Review them against your own services, state laws and insurance policy.